Thank you for purchasing a Smith’s product. It has been designed and manufactured to the highest quality standards to ensure it gives you efficient and trouble-free service for many years. To back up our commitment, included with your product is the following warranty:

  • Fan Convectors – five years from date of purchase*
  • Fan Coils –  five years from date of purchase
  • Trench Heating – five years from date of purchase
  • Pedestal Radiators – five years from date of purchase
  • Radiant panels – five years from date of purchase
  • Perimeter Heating – five years from date of purchase
  • Circulators – five years from date of purchase
  • Air Curtains – three years from date of purchase

This gives you the peace of mind that in the unlikely event of product failure, we will repair or replace the product completely free of charge providing the product has been installed, used and maintained in accordance with the instructions. Your statutory rights are not affected by this warranty.

It is important to register as soon as possible. This will ensure you will receive prompt and efficient service if your product requires attention within the warranty period. If you do not register your product, you will be required to produce proof of purchase prior to receiving service.

If you experience any problems with the use of your product, please contact our after-sales office +44 (0) 1245 324560.

* Excludes Space Saver Economy which is two years from date of purchase.

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