Working out whether a company is trustworthy

How comfortable are you with the companies you place your trust, and possibly, your professional reputation in? Have you thought about when placing an order, no matter how large, with a supplier whether they will be able to fulfil that order? There are ways you can minimise the level of risk. Some things will ring Read More …

The central heating pump landscape is changing….

The world of central heating pumps is changing….the old order of a dominant Grundfos seems to be changing and with the launch of the Smith’s ES2 and ES2 Adapt central heating pumps the game has moved on again. Manufactured in Italy by Taco Italia in a state of the art factory the pump is used Read More …

Can I get enough heat from heat pumps to heat my office?

With the proliferation of renewable sources of energy there is a desire to comply with both the Building Regulations, ethical and economic motivations when specifying heating for buildings. Whilst the cost of retrofitting domestic properties with renewable heat sources is often prohibitive we are seeing an increase in the retrofit of commercial buildings with such Read More …

The changing landscape in the provision of energy in the United Kingdom

Much has been made about how the generation of energy contributes to the production of greenhouse gases. Over the past few the UK has invested significantly in alternatives sources of energy from solar power to wind generation. The United Kingdom depended heavily on fossil fuels to drive its power stations. Ever since the infamous Kyoto Read More …

I installed a new Smith’s Space Saver plinth heater

For years and years we endured a cold kitchen in the winter months. Despite having a Myson Kickspace plinth heater breathing warmish air into the kitchen it was never powerful enough to overcome the fact that the kitchen is on the first floor over the garage, and having terracotta tiled floor. So as with most Read More …

Why buy British?

It’s something that is often said – ‘Buy British’ – but why? Employment – There are some obvious reasons to buy British such as helping to keep British people employed meaning that the local economy benefits from money being paid to local people who then are likely to spend most of their income in Britain. Read More …

Smith’s Website Refresh

The Smith’s website SmithsEP.co.uk has been overhauled to make it reflect the company’s service and product offer. As Smith’s becomes more of a solution provider rather than a product manufacturer it was felt that the website needed some work to reflect this. As Smith’s customers range from Home Owners and Kitchen Designers through to Architects, Read More …

Customer Service That Goes The Extra Mile

Any business worth its salt these days is paying attention to customer service – but are larger companies always attending to what the customer wants, or do they have their own agenda? Rushing you through a telephone call to keep ‘handle time’ to a minimum, or keeping you hanging on while a manager is consulted Read More …

Smith’s Hydroflame heats up homes for Wandsworth Council

Smith’s Environmental Products is providing its Hydroflame® for homes in Wandsworth Council’s Edgecombe Hill portfolio of houses, as part of the council’s heating replacement project, replacing old back boilers and installing new boilers and heating systems for their tenants. The project is managed by Dave Richardson at Wandsworth Council and the main contractors are Westminster Read More …