Privacy Notice

Smith’s Environmental Products Limited is based at Blackall Industrial Estate, Hamberts Road, South Woodham Ferrers, Chelmsford, Essex CM3 5UW. Although part of the Swann Group, the company processes “personal data” and/or “special category data” as defined in UK data protection legislation. Such data are processed in the provision of contracted services and/or the company’s administration.

All data are held securely – whether on company servers or in a cloud-based system. A data retention schedule is in place. Once no longer required, data are destroyed by secure means. All feasible security measures are in place.

In accordance with current legislation, a cookie audit has been conducted on our website. We utilise Google services in order to monitor our site and provide the best visitor experience as well as web based services. Whilst you are at liberty to disable cookies through your browser, please bear in mind that this may adversely affect usage of the website and/or the web-based services.

We may share data with third parties as part of the contracted services and/or if we are required to do so by UK law. We cannot accept liability for any processing by a third party outside our remit.

None of the above affects your rights under the legislation, in particular your right to access the data we hold on you. If you wish to request a copy of your data, please submit it in writing/email to the company. Please include enough information to enable us to identify you and search for appropriate data.

If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the company in the first instance. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):

The Information Commissioner’s Office
Wycliffe House
Water Lane
Cheshire SK9 5AF