Thank you for visiting the Smith’s Environmental Products website. We hope you have found our site both useful and informative. If you have questions or would like additional information on any of our products please feel free to contact us.
Smith’s Environmental Products
Units 1 & 2 Blackall Industrial Estate
Hamberts Road
South Woodham Ferrers
Chelmsford
Essex CM3 5UW
Telephone: +44 (0) 1245 324900
Sales Enquiries | General Enquiries
Registration number: 2607831 | VAT No. 594 6122 23
Technical Support
Smith’s Environmental Products is one of the leading manufacturers of heating products in the UK. We are committed to achieving the highest standards and our faith is supported by a free parts and labour guarantee with every product. Our customer service is second to none and we are happy to offer any help and guidance that you might need.
After Sales: +44 (0) 1245 324560
Technical Enquiries
For sales enquiries in:
France: Thermador Ireland: MT Agencies Ireland Ltd. Germany and Netherlands: MULTI IMPORT BV Sweden: EVECO AB Australia: Hunt Heating New Zealand: Central Heating USA: Smith’s North America
Management
Sales team
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Matt Cooper
National Sales and Key Account Manager
tel: 07884 736789
email: matt.cooper@smithsep.co.uk
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St Albans, Brighton, Bromley, Cambridge, Chelmsford, Colchester, Canterbury, Dartford, East London, East Central London, Enfield, Ilford, Ipswich, Medway, North London, Norwich, Peterborough, Romford, South East London, Stevenage, Southend-on-Sea, Tunbridge Wells, Essex, Hertfordshire, Sussex, Cambridgeshire, Suffolk, Norfolk, Kent
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Croydon, Guildford, Harrow, Hemel Hempstead, Jersey, Kingston upon Thames, Luton, Milton Keynes, Northampton, North West London, Oxford, Portsmouth, Reading, Redhill, Slough, Sutton, Morden, Southampton, South West London, Twickenham, Uxbridge, West London, Western Central London, Watford, Berkshire, Buckinghamshire, Oxfordshire, Bedfordshire, Hampshire, Surrey
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Birmingham, Blackburn, Bolton, Carlisle, Chester, Crewe, Dudley, Blackpool, Hereford, Isle of Man, Liverpool, Lancaster, Liandrindod Wells, Llandudno, Manchester, Oldham, Preston, Stockport, Stoke-on-Trent, Shrewsbury, Telford, Warrington, Wigan, Worcestershire, Walsall, Wolverhampton, North West, Cumbria, Staffordshire, Lancashire, North and mid Wales, West Midlands
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Bradford, Coventry, Derby, Durham, Darlington, Doncaster, Huddersfield, Harrogate, Hull, Halifax, Leicester, Lincoln, Leeds, Newcastle upon Tyne, Nottingham, Sheffield, Sunderland, Teeside, Wakefield, York, North East, Yorkshire, Lincolnshire, Leicestershire, Warwickshire
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Jason Trevellick
Agent - South West & South Wales
tel: 07811 409532
email: jason.trevellick@smithsep.co.uk
Bath, Bournemouth, Bristol, Cardiff, Dorchester, Exeter, Gloucestershire, Newport, Plymouth, Swansea, Swindon, Salisbury, Taunton, Torquay, Truro, Cornwall, Devon, Somerset, Dorset
Technical support team
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Simon Butcher
Senior Technical Services Manager
tel: 07801 689351 / 01245 326791
email: simon.butcher@smithsep.co.uk
Responsible for all Technical Sales/After Sales and Customer Service. He also is heavily involved in product development but his real passion is getting involved in bespoke projects that require specialist solutions to achieve the outcome required by the customers. As part of his role he regularly visits project sites to help customers develop alternative solutions to meet their project requirements. Predominantly supports the South of the United Kingdom, but is responsible for the whole country
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Support the MD & Sales Team in raising customer quotes
Sales support
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Responsible for the processing of orders, managing and arranging delivery slots with Smith’s customers. Also handles incoming enquiries and service calls
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Responsible for the processing of orders, managing and arranging delivery slots with Smith’s customers. Also handles incoming enquiries and service calls.
Marketing
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Lauren Swallow
Accounts & Marketing Assistant
tel: 01245 324900
email: lauren.swallow@smithsep.co.uk
Responsible for managing supplier payments, accounts administration, CRM administration, marketing materials & event planning
Product research, development & management
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Lenie Potgieter
Senior Manager of Research & Development
tel: 07496 902428 / 01245 324900
email: lenie.potgieter@smithsep.co.uk
Senior Manager responsible for the Smith’s research & development team, including product design, from concept, prototype, testing, certification, launch as well as commercial project support
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Responsible for the Smith’s research & development team, including product design, from concept, prototype, testing, certification, launch as well as commercial project support
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Responsible for product design/drawings, from concept to launch, as well as liaising between Production and Engineering
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Darren Johnston
Product Design Engineer (Electrical)
tel: 01245 324900
email: darren.johnston@smithsep.co.uk
Responsible for various phases of the electrical design process, from initial conceptualisation to prototyping and rigorous testing. Additionally, he will identify areas for improvement, explore innovative ideas, and investigate opportunities to use cutting-edge technologies, materials, and processes.
Production
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Steve is responsible for the production department
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Craig is responsible for all procurement of components, raw materials, packaging – everything that the company buys
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Neil’s role will ensure continuity of the high-quality standards of Smith’s products and to maintain compliance with ISO 9001 Quality Management. He will also drive the established environmental performance of Smith’s to continually improve maintaining certification of ISO 14001 Environmental Management. He will manage and drive the project towards the successful achievement of certification of ISO 45001 Health and Safety Management, certification to ISO50001 Energy management, and ISO 27001 Information Security Management. Neil will also manage the health and safety of Smith’s employees.