Thank you for visiting the Smith’s Environmental Products website. We hope you have found our site both useful and informative. If you have questions or would like additional information on any of our products please feel free to contact us.

Smith’s Environmental Products

Units 1 & 2 Blackall Industrial Estate
Hamberts Road
South Woodham Ferrers
Chelmsford
Essex CM3 5UW
Telephone: +44 (0) 1245 324900
Sales Enquiries | General Enquiries
Registration number: 2607831 | VAT No. 594 6122 23

Technical Support

Smith’s Environmental Products is one of the leading manufacturers of heating products in the UK. We are committed to achieving the highest standards and our faith is supported by a free parts and labour guarantee with every product. Our customer service is second to none and we are happy to offer any help and guidance that you might need.
After Sales: +44 (0) 1245 324560
Technical Enquiries

For sales enquiries in:

France: Thermador Ireland: MT Agencies Ireland Ltd. Germany and Netherlands: MULTI IMPORT BV Sweden: EVECO AB Australia: Hunt Heating New Zealand: Central Heating USA: Smith’s North America

Management

Sales team

  • Matt Cooper

    National Sales and Key Account Manager

    tel: 07884 736789

    email: matt.cooper@smithsep.co.uk

  • Matt Cooper

    Regional Manager - London East

    tel: 07884 736789

    email: matt.cooper@smithsep.co.uk

    St Albans, Brighton, Bromley, Cambridge, Chelmsford, Colchester, Canterbury, Dartford, East London, East Central London, Enfield, Ilford, Ipswich, Medway, North London, Norwich, Peterborough, Romford, South East London, Stevenage, Southend-on-Sea, Tunbridge Wells, Essex, Hertfordshire, Sussex, Cambridgeshire, Suffolk, Norfolk, Kent

  • Barry Wright

    Regional Manager - London West

    tel: 07904 117065

    email: barry.wright@smithsep.co.uk

    Croydon, Guildford, Harrow, Hemel Hempstead, Jersey, Kingston upon Thames, Luton, Milton Keynes, Northampton, North West London, Oxford, Portsmouth, Reading, Redhill, Slough, Sutton, Morden, Southampton, South West London, Twickenham, Uxbridge, West London, Western Central London, Watford, Berkshire, Buckinghamshire, Oxfordshire, Bedfordshire, Hampshire, Surrey

  • Lee Nickless

    Regional Manager - West

    tel: 07795 554192

    email: lee.nickless@smithsep.co.uk

    Birmingham, Blackburn, Bolton, Carlisle, Chester, Crewe, Dudley, Blackpool, Hereford, Isle of Man, Liverpool, Lancaster, Liandrindod Wells, Llandudno, Manchester, Oldham, Preston, Stockport, Stoke-on-Trent, Shrewsbury, Telford, Warrington, Wigan, Worcestershire, Walsall, Wolverhampton, North West, Cumbria, Staffordshire, Lancashire, North and mid Wales, West Midlands

  • Stuart Lavelle

    Regional Manager - East

    tel: 07801 227873

    email: stuart.lavelle@smithsep.co.uk

    Bradford, Coventry, Derby, Durham, Darlington, Doncaster, Huddersfield, Harrogate, Hull, Halifax, Leicester, Lincoln, Leeds, Newcastle upon Tyne, Nottingham, Sheffield, Sunderland, Teeside, Wakefield, York, North East, Yorkshire, Lincolnshire, Leicestershire, Warwickshire

  • Jason Trevellick

    Agent - South West & South Wales

    tel: 07811 409532

    email: jason.trevellick@smithsep.co.uk

    Bath, Bournemouth, Bristol, Cardiff, Dorchester, Exeter, Gloucestershire, Newport, Plymouth, Swansea, Swindon, Salisbury, Taunton, Torquay, Truro, Cornwall, Devon, Somerset, Dorset

Technical support team

  • Simon Butcher

    Senior Technical Services Manager

    tel: 07801 689351 / 01245 326791

    email: simon.butcher@smithsep.co.uk

    Responsible for all Technical Sales/After Sales and Customer Service. He also is heavily involved in product development but his real passion is getting involved in bespoke projects that require specialist solutions to achieve the outcome required by the customers. As part of his role he regularly visits project sites to help customers develop alternative solutions to meet their project requirements. Predominantly supports the South of the United Kingdom, but is responsible for the whole country

  • Yasmin Bates

    Sales Supervisor

    tel: 01245 326782

    email: yasmin.bates@smithsep.co.uk

    Support the MD & Sales Team in raising customer quotes

Sales support

  • Marion Hall

    Sales Office

    tel: 01245 324900

    email: marion.hall@smithsep.co.uk

    Responsible for the processing of orders, managing and arranging delivery slots with Smith’s customers. Also handles incoming enquiries and service calls

  • Yasmin Bates

    Sales Supervisor

    tel: 01245 326782

    email: yasmin.bates@smithsep.co.uk

    Responsible for the processing of orders, managing and arranging delivery slots with Smith’s customers. Also handles incoming enquiries and service calls.

Marketing

  • Lauren Swallow

    Accounts & Marketing Assistant

    tel: 01245 324900

    email: lauren.swallow@smithsep.co.uk

    Responsible for managing supplier payments, accounts administration, CRM administration, marketing materials & event planning

Product research, development & management

  • Lenie Potgieter

    Senior Manager of Research & Development

    tel: 07496 902428 / 01245 324900

    email: lenie.potgieter@smithsep.co.uk

    Senior Manager responsible for the Smith’s research & development team, including product design, from concept, prototype, testing, certification, launch as well as commercial project support

  • Jim Stanley

    R & D Manager

    tel: 01245 324900

    email: jim.stanley@smithsep.co.uk

    Responsible for the Smith’s research & development team, including product design, from concept, prototype, testing, certification, launch as well as commercial project support

  • Dean Brand

    Drawing/Design Engineer

    tel: 01245 324900

    email: dean.brand@smithsep.co.uk

    Responsible for product design/drawings, from concept to launch, as well as liaising between Production and Engineering

  • Darren Johnston

    Product Design Engineer (Electrical)

    tel: 01245 324900

    email: darren.johnston@smithsep.co.uk

    Responsible for various phases of the electrical design process, from initial conceptualisation to prototyping and rigorous testing. Additionally, he will identify areas for improvement, explore innovative ideas, and investigate opportunities to use cutting-edge technologies, materials, and processes.

Production

  • Steve Turner

    Production Manager

    tel: 01245 324900

    email: steve.turner@smithsep.co.uk

    Steve is responsible for the production department

  • Craig Vinall

    Procurement Manager

    tel: 01245 326792

    email: craig.vinall@smithsep.co.uk

    Craig is responsible for all procurement of components, raw materials, packaging – everything that the company buys

  • Neil Coulton

    Compliance Manager

    tel: 01245 324900

    email: neil.coulton@smithsep.co.uk

    Neil’s role will ensure continuity of the high-quality standards of Smith’s products and to maintain compliance with ISO 9001 Quality Management. He will also drive the established environmental performance of Smith’s to continually improve maintaining certification of ISO 14001 Environmental Management. He will manage and drive the project towards the successful achievement of certification of ISO 45001 Health and Safety Management, certification to ISO50001 Energy management, and ISO 27001 Information Security Management. Neil will also manage the health and safety of Smith’s employees.